Thu, 22 May 2008
Short stint with net10(parent company is tracfone)
I tried Net10(prepaid service) for about 2 months .
Essentially their model of pre-paid is 10c a minute and you need to buy a minimum of $30 card (gives you 300 mins) every 60 days.So essentially it comes down to about $15 per month
I got the Nokia 1600 from their website
Their business model is that they lease from GSM carries like T-mobile and AT&T.You will not come to knonw upfront who your carrier will be .
I didn't quite like their service as I had to talk to them multiple times to get my home phone ported to them and they goofed up multiple times at many places and sometimes I had to wait for 45 minutes to talk to a Support person.
I also ran into multiple issues with them mainly because the phone which I got was really a tracfone inspite of the packaging and everything saying it was a Net10 phone.Then I had to wait for a new SIM card because the original SIM card which came with the net10 package was of Tracfone and hence would not work at all.So they shipped me a new SIM card after multiple calls etc.
Inspite of multiple calls to their support they were clueless about the concept of an email address associated with mobile phones.
So once I came to know that the underlying carrier for my Net10 phone is AT&T I just played around and found out that my phones email address was@txt.att.net .Anyways I believe the same thing will work if your underlying carrier is t-mobile.
Their website absolutely sucks and most of the things you cant do on their website.
Overall I was not very happy with them and moved on to my tried and tested Virgin Mobile.You can read about it here
Essentially their model of pre-paid is 10c a minute and you need to buy a minimum of $30 card (gives you 300 mins) every 60 days.So essentially it comes down to about $15 per month
I got the Nokia 1600 from their website
Their business model is that they lease from GSM carries like T-mobile and AT&T.You will not come to knonw upfront who your carrier will be .
I didn't quite like their service as I had to talk to them multiple times to get my home phone ported to them and they goofed up multiple times at many places and sometimes I had to wait for 45 minutes to talk to a Support person.
I also ran into multiple issues with them mainly because the phone which I got was really a tracfone inspite of the packaging and everything saying it was a Net10 phone.Then I had to wait for a new SIM card because the original SIM card which came with the net10 package was of Tracfone and hence would not work at all.So they shipped me a new SIM card after multiple calls etc.
Inspite of multiple calls to their support they were clueless about the concept of an email address associated with mobile phones.
So once I came to know that the underlying carrier for my Net10 phone is AT&T I just played around and found out that my phones email address was
Their website absolutely sucks and most of the things you cant do on their website.
Overall I was not very happy with them and moved on to my tried and tested Virgin Mobile.You can read about it here
posted at: 15:58 | category: /reviews | permanent link to this entry
